Arctis Nova 7x: Sound balance issue? Louder in left ear cup?

After finally calling it quits on my old Arctis 9x, I grabbed a new Arctis Nova 7x to replace it on Cyber Monday. Finally got the new unit in and set up last night. Everything looks and feels great, except for what seems to be an imbalance of audio volume?

It feels like a 60/40 imbalance in volume on the left side compared to the right. Almost like the audio is directionally coming in from a 10 o’clock angle vs 12 o’clock. For any AirPod users, it sounds like when you turn your head away from being directly in front of your screen with Spatial Audio enabled.

Not sure if anyone else has experienced this or knows a fix. I’m using them on an Xbox Series console with Dolby Atmos and have already checked for updates via the Steelseries GG software.

Any ideas?