In Store Pickup for Clothes Timeline

Hi everyone. I ordered an in-store pickup of clothes when there was the 30%-50% off sale and its been a couple of days now and I haven't received any emails, either of confirmation or that it's ready. When I go to my portal, it just says pending. Does anyone know how long these usually take?

Thank you!

Edit: I just called today, 2 days later, and they told me I should get an email In 2 weeks.

Edit edit: I did the little chat option since lack of confirmation email has happened to me before but I never did anything to fix it. They confirmed on their end that the order is ready for pick up and didn't know why they told me 2 weeks 😔