Need help in getting back my suspended domain

I'm posting this here in hopes that someone from the hostinger support team sees this as the live chat on the website is refusing to function correctly. Recently my domain has been suspended due to me not verifying the email attached to it, sounds like a simple fix right? just have them send me a verification email and everything should be fine the issue however is that I don't receive the email at all when it is supposedly sent and I know for a fact that the email that it is being sent to is the correct one, anyone have any ideas what to do?